Privacy Policy
Last updated: 1 April 2026
Contents
1. Introduction
2. How We Use Personal Data
3. Footage, Photography and Image Data
4. Promotional Use of Client Content
5. Third-Party Processors and Tools
6. Sharing Your Personal Data with Others
7. International Transfers of Personal Data
8. Retaining and Deleting Personal Data
9. The Rights of Data Subjects
10. Cookies
11. Our Details
12. Contacting Us
13. Amendments to this Policy
1. Introduction
1.1 We are committed to safeguarding the privacy and accuracy of the personal data of our website visitors, service users, clients and email recipients.
1.2 This policy applies where we are acting as a Data Controller with respect to the personal data of our website visitors, service users, email recipients and personal data collected from public sources; in other words, where we determine the purposes and means of the processing of that personal data.
1.3 In this policy, "we", "us" and "our" refers to Junopro Limited. For more information about us, see Section 11.
1.4 Reference to a Data Subject means a natural person whose personal data is processed by a Data Controller or a Data Processor — in other words, you.
1.5 This policy was last updated on 1 April 2026. We recommend you check this page periodically for any changes.
2. How We Use Your Personal Data
2.1 In this Section 2 we have set out the general categories of personal data that we may process, the purposes for which we may process personal data, and the legal bases of the processing.
2.1.1 Usage Data
We may process data about your use of our website and services (“Usage Data”). The Usage Data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the Usage Data is Google Analytics as well as our analytics tracking system. This Usage Data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services, and tailoring any communication with you.
2.1.2 Account Data
We may process your account data (“Account Data”). The Account Data may include your name and email address. The source of the Account Data is you or your employer. The Account Data may be processed for the purposes of providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
2.1.3 Service Data
We may process your personal data provided in the course of the use of our services (“Service Data”). The Service Data may include name, email address and telephone number. The source of the Service Data is you or your employer. The Service Data may be processed for the purposes of providing our services and communicating with you. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
2.1.4 Enquiry Data
We may process information contained in any enquiry you submit to us regarding our services (“Enquiry Data”). The Enquiry Data may be processed for the purposes of offering, marketing and selling relevant services to you. The legal basis for this processing is consent, which may be withdrawn by you at any time by contacting us.
2.1.5 Notification Data
We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“Notification Data”). The Notification Data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent, which may be withdrawn by you at any time by contacting us.
2.1.6 Correspondence Data
We may process information contained in or relating to any communication that you send to us (“Correspondence Data”). The Correspondence Data may include your name, email address and the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The Correspondence Data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.
2.1.7 Public Data
We may process information found on public social networking profiles (“Public Data”). This data may include name and job title. Public Data may be processed for the purposes of offering, marketing and selling relevant services to you or your employer. The legal basis for this processing is our legitimate interests, namely the proper administration of our business.
2.1.8 Legal Claims Data
We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure (“Legal Claims Data”). The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
2.1.9 Professional Use Data
We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice (“Professional Use Data”). The legal basis for processing Professional Use Data is our legitimate interests, namely the proper protection of our business against risks.
2.2 In addition to the specific purposes set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
2.3 Please do not supply any other person’s personal data to us unless we prompt you to do so.
3. Footage, Photography and Image Data
3.1 As a video production and photography company, a core element of our services involves the capture, processing and delivery of footage and images that may contain identifiable individuals. This section sets out how we handle such data in accordance with UK GDPR.
3.1.1 What We Capture
In the course of providing our services, we may film or photograph individuals including but not limited to: employees and staff of our clients, event attendees, members of the public, talent and presenters, and interviewees or contributors.
3.1.2 Lawful Basis for Processing
The lawful basis for processing personal data captured in footage and photography will depend on the context of the shoot. This will typically be one or more of the following:
Performance of a contract — where filming individuals is a necessary part of delivering the agreed services to our client.
Consent — where individuals have been asked to participate and have given their agreement, for example on-camera talent, interviewees, or members of the public filmed in controlled settings.
Legitimate interests — where incidental capture of individuals is unavoidable in the course of production, such as background footage at an event, and where those interests are not overridden by the rights and freedoms of the individuals concerned.
3.1.3 Client Responsibility for Consent
Where a production involves filming identifiable individuals — including employees, event attendees, or members of the public — it is the responsibility of the client to obtain any necessary consents from those individuals prior to the shoot, in accordance with their obligations under UK GDPR. Junopro Limited will process footage and images on the basis that the client has fulfilled this obligation. Clients should ensure appropriate release forms and consent documentation are in place before production commences.
3.1.4 Retention of Footage
Raw footage and original image files will be retained for a period of 6 months following delivery of final edited files to the client, after which they may be deleted. Edited deliverables used for our own portfolio or promotional purposes (see Section 4) may be retained for longer, in accordance with our legitimate interests. Individuals featured in content have the right to request erasure in accordance with Section 9 of this policy, subject to any overriding legitimate interests or legal obligations.
3.1.5 Rights of Individuals Featured in Content
Individuals who appear in footage or photography produced by Junopro Limited have the same data subject rights as set out in Section 9 of this policy, including the right to access, rectification, erasure, and objection. Requests should be directed to us using the contact details in Section 11. We will handle all such requests in accordance with our obligations under UK GDPR and will liaise with the relevant client where necessary.
4. Promotional Use of Client Content
4.1 Unless otherwise agreed in writing, Junopro Limited reserves the right to use footage, photographs and other content produced under client engagements for our own promotional and portfolio purposes. This includes but is not limited to: display on our website, use on social media channels, inclusion in pitch materials, and submission to industry showcases or awards.
4.2 Where such content features identifiable individuals, we will only use it for promotional purposes where we have a lawful basis to do so — typically either the consent of the individual(s) concerned or a legitimate interest that is not overridden by their rights and freedoms.
4.3 Clients who wish to restrict or prohibit the use of their content for promotional purposes must notify us in writing prior to the commencement of the engagement. Restrictions will be documented in the project proposal or agreement.
4.4 Where a client requests that content not be used for promotional purposes, we will respect that request and ensure that the relevant footage or images are not published or shared beyond the agreed deliverables.
5. Third-Party Processors and Tools
5.1 In the course of providing our services and operating our business, we use a number of third-party software platforms and service providers that may process personal data on our behalf. These third parties act as data processors and are required to handle personal data only in accordance with our instructions and in compliance with applicable data protection law.
5.2 Categories of third-party processors we may use include:
Cloud storage and file delivery platforms (for storing and sharing footage and project files with clients)
Project management and communication tools (for coordinating productions and client communications)
Accounting and invoicing software (for processing client and supplier financial data)
Email marketing platforms (for sending newsletters or updates where you have consented)
Website analytics tools, including Google Analytics (for monitoring website performance)
Video review and approval platforms (for client feedback on edits and deliverables)
5.3 We take reasonable steps to ensure that all third-party processors provide sufficient guarantees regarding data protection, including appropriate security measures and, where relevant, standard contractual clauses for international transfers.
5.4 We will update this policy where there are material changes to the third-party processors we use. If you would like further information about the specific tools we use, please contact us using the details in Section 11.
6. Sharing Your Personal Data with Others
6.1 We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.
6.2 We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims.
6.3 We may disclose your personal data to third-party processors as described in Section 5 of this policy, where necessary to deliver our services.
6.4 In addition to the specific disclosures set out in this Section, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
7. International Transfers of Your Personal Data
7.1 In this Section 7, we provide information about the circumstances in which your personal data may be transferred to countries outside the United Kingdom (“UK”).
7.2 Some of the third-party platforms and processors we use (as described in Section 5) may store or process data outside the UK. Where we transfer personal data outside the UK, we will ensure that appropriate safeguards are in place in accordance with UK GDPR requirements, such as the UK International Data Transfer Agreement (IDTA) or standard contractual clauses approved by the Information Commissioner’s Office (“ICO”).
7.3 You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
7.4 This privacy policy applies only to our website, not those external websites that we link to, which will have their own privacy policies. We are not responsible for those external websites and their privacy policies and practices.
8. Retaining and Deleting Personal Data
8.1 This Section 8 sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
8.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. In general:
Client contact and account data will be retained for the duration of the client relationship and for a reasonable period thereafter for legal and administrative purposes.
Raw footage and original image files will be retained for 6 months following delivery of final files, after which they may be deleted (see also Section 3.1.4).
Financial and invoicing records will be retained for a minimum of six years in accordance with HMRC requirements.
Consent records will be retained for as long as the relevant content remains in use.
8.3 Notwithstanding the above, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
9. The Rights of Data Subjects
9.1 In this Section 9, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. You should read the relevant laws and guidance from the ICO for a full explanation of these rights.
9.2 Your principal rights under data protection law are:
The right to be informed
The right to access
The right to rectification
The right to erasure
The right to restrict processing
The right to object to processing
The right to data portability
Rights related to automated decision making including profiling
The right to complain to a supervisory authority
The right to withdraw consent
9.2.1 The Right to be Informed
This is the right of Data Subjects to know details regarding the processing of their data. This information is included in this Privacy Policy.
9.2.2 The Right to Access
You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. We will supply to you a copy of your personal data upon request and within one month of verification of your identity. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.
9.2.3 The Right to Rectification
You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed. Rectification will be completed within one month of an accepted request. We will use all reasonable endeavours to notify any third party with whom we have shared the data of any rectifications made.
9.2.4 The Right to Erasure
In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include:
the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
you withdraw consent to consent-based processing;
you object to the processing and there is no overriding legitimate interest for continuing the processing;
the processing is for direct marketing purposes;
the personal data has to be erased to comply with a legal obligation; and
the personal data have been unlawfully processed.
We will use all reasonable endeavours to notify any third party with whom we have shared the data of any actioned erasure requests.
9.2.5 The Right to Restrict Processing
In some circumstances you have the right to restrict the processing of your personal data. We will use all reasonable endeavours to notify any third party with whom we have shared the data of any restriction placed on the processing of your data.
9.2.6 The Right to Object to Processing
You have the right to object to our processing of your personal data on grounds relating to your particular situation, to the extent that the legal basis for the processing is legitimate interests or the performance of a task in the public interest.
9.2.7 The Right to Data Portability
Where the legal basis for our processing of your personal data is consent or contract performance, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format.
9.2.8 Right to Complain
If you consider that our processing of your personal information infringes data protection laws, you should first contact us. If you are dissatisfied with the outcome, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.
9.2.9 Right to Withdraw Consent
To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal. To withdraw your consent, please contact us using the details in Section 11.
9.3 You may exercise any of your rights in relation to your personal data by written notice to us using the contact details in Section 11.
10. Cookies
10.1 By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of our Cookie Policy.
10.2 Cookies are small text files placed on your device when you visit our website. We use cookies to: understand how visitors use our website; remember your preferences; and improve your experience. You can control or disable cookies through your browser settings, though doing so may affect the functionality of our website.
10.3 We use Google Analytics cookies to collect anonymised data about website traffic and usage patterns. This data is processed by Google in accordance with their privacy policy. You can opt out of Google Analytics tracking.
11. Our Details
11.1 This website is owned and operated by Junopro Limited.
11.2 Our registered address is: 86-90 Paul Street, London, EC2A 4NE.
11.3 You can contact us by email at: hello@junopro.co
12. Contacting Us
12.1 If your query relates to this Privacy Policy or you wish to exercise one of your Data Protection Rights as a Data Subject, you can contact us in the following ways:
By post to: 86-90 Paul Street, London, EC2A 4NE
By email at: hello@junopro.co
12.2 We will endeavour to respond to all data protection queries within 30 days of receipt.
13. Amendments to this Policy
13.1 We may update this policy from time to time by publishing a new version on our website.
13.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
13.3 We may notify you of significant changes to this policy by email.
13.4 This version was last updated on 1 April 2026.